Reservation Policies
ANY ALTERATION OR CANCELLATION OF A CONFIRMED RESERVATION MUST BE RECEIVED IN WRITING.
You are limited to (1) one complementary alteration per reservation, after this if any further changes are required a penalty of USD$75.00 will apply, or you will be advised to cancel and rebook your reservation. All alterations must be for the same calendar year and are subject to availability. Failure to complete the correct R&D form will result in the difference paid being credited to you in the form of an accreditation. Refunds will not be permitted. Any cancellation for Home Resort Puerto Plata and Presidential Suites Cabarete received up to (30) thirty days prior to arrival and will receive a full-service fee accreditation valid for 2 years, less than 30 days notice or no show, will result in the service fee being forfeited in its entirety.
This is a nonrefundable reservation. Early departure will result in forfeiting the service fee entirely. The total amount of the all-inclusive confirmed at the time of booking is required to be paid on arrival. Should you arrive with less people than the original booking states, you will still be required to pay the original all-inclusive amount or you will be refused check-in. Should you need to decrease the number of people in your group, you may do so prior to the arrival date of the reservation.
Rules Of Occupation
I have read and understood the below, taken from the Rules Of Occupation.
(I) In each year Members may apply for the allocation to them of particular Weekly Periods up to the number of Weeks denoted on their Membership Agreement. Such applications shall be made in any form prescribed by the Management Company from time to time, who shall be entitled to disregard any application for allocation made in any other manner.
(ii) For applications received up until ninety (90) days prior to the commencement of the requested booking to which the application relates, the Management Company shall either confirm allocation of the Rights of Occupation or where such occupancy shall be unavailable shall offer the nearest possible alternative booking to the Member. All applications for allocation are subject to availability and are granted on a “first come, first served” basis.
(iii) Applications for allocation received subsequent to ninety (90) days prior to commencement of the requested booking to which the application relates may be made by Members but such applications shall be subject to availability and the Management Company may reject the application altogether on the grounds of non-availability of the requested dates and/or requested accommodations without offering an alternative. If the application is rejected, or if an alternative Weekly Period is offered but is not acceptable, the Member shall not be entitled to carry forward his entitlement. The Weeks unallocated to Members by virtue of the preceding provisions shall belong to the Founder Member.
(iv) No particular accommodation is guaranteed to any Member at the time of the purchase of the Membership Agreement. Requests for a particular accommodation or accommodation at any particular resort, may be made at the time of the request for reservation. Reservations shall be made within the limits provided in sub-clauses I and ii and such reservations shall be accepted, and a particular accommodation allocated by the Club thereunder on a “first come, first served” basis subject to accommodation availability.